How to improve the whole production process with SAP ERP

ICI Caldaie is specialized in the design and production of complete high-tech thermal systems.

ICI Caldaie was founded in 1958, as a manufacturing company for the production of high water content steel boilers. Nowadays, ICI Caldaie is a leader producer of boilers for centralized use. Thanks to its know-how and the high quality of the products, ICI Caldaie has a great reputation in Italy and wordlwide.

Implemetation

ICI Caldaie has decided to implement SAP ERP system completly integrated with all business processes which were before on two different connected systems (sales and accounting system and production system) but with any integration.

Benefits

• PRODUCTION: real time control of production process and the variances of delivery time of standard and on order products. Control of deviances between budget and actual cost, for quantity and value
• QUALITY: thanks to an excellent and efficient encoding of products and a clear bill of materials management , SAP ERP builds up in ICI Caldaie a superior quality level of every product and as a result ICI Caldaie is more responsive to customer demand.
• SALES & DISTRIBUTION: thanks to serial number product management, ICI Caldaie has an actual view of traceability product from product processing to after sales service.
• CUSTOMER SERVICE: all the on boardings, after sales requests and the spare parts are part of customer service tasks. The internal fixing up of the steel boilers are then managed by production dept. Thanks to internal work orders everything is traceable
• CONTROLLING : thanks to a strategic planning of sales, operations & service according to cost object, a constant monitoring of deviances value budget is guaranteed. This permits an accurate financial planning in real time.